AI Case Studies

Real-world impact of Artificial Intelligence in Business & Daily Life

AI in Business: Customer Support Automation

SPONDL Technologies implemented an AI-powered support agent that reduced customer response time from 2 hours to 15 seconds. The system handles 78% of repeated queries automatically using NLP, fine-tuned LLMs, and workflow automation.

• ✔ 99% faster response time

• ✔ 73% cost reduction per ticket

• ✔ 24/7 automated support

• ✔ High accuracy intent classification (92%)

• ✔ Human agents now focus only on complex issues

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AI in Daily Life: Smart Personal Assistant

AI assistants like Google Assistant, Alexa, and custom LLM-based tools enhance daily productivity by 64%. They automate tasks such as reminders, scheduling, smart home control, information search, and daily planning.

• ✔ 98% faster information access

• ✔ Hands-free routine automation

• ✔ Smart home & lifestyle optimization

• ✔ Seamless integration with smart devices

• ✔ Contextual recommendations based on behavior